7Sigma supports its regular clients with an ISP service management system, NOC360.  NOC360 was deployed in its earliest stages over 9 years ago.  Today, it is a tool 7Sigma provides free to its contracted clients to help them in all aspects of their service provider operations.  The user base has helped shape the development of NOC360 to fit the areas of their work-flow that have generally gone uncovered.  It is specifically designed to save time and budget while increasing the ability to help the subscriber at the drop of a hat.

 

NOC 360 modules

 

NOC360 Modules include:

  • Provisioning for DSL, Wireless, IPTV, Domain, Website, Email, Security, FTTH, Dialup, DNS, DHCP

  • Billing System API Module

  • General XML API Module

  • Detailed and custom reporting

  • IP Tracking

  • Monitoring & Alerting

  • Trouble Ticketing

  • Facilities Management

  • HR Peer Review

  • Reporting

Overarching byproducts of NOC360 are data export and troubleshooting